CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
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These are good people and honest mechanics. Julie and Grayson treated me and my truck right! I originally thought I had a $200 repair-that's what the diagnostics said. It turned out to be a $55 repair. They saved me money and were honest about the fact that I didn't need the more expensive part Ellie T |
I got Awesome service on my Ford Diesel. And once the Technician had it fixed while I waited. I Highly Recommend this repair shop to All of my friends Willie M |
Grayson was awesome. Not only fixed my problems but explained why and what he was doing. Will keep my business from here on. Thanks !!! James T |
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